(Small) public libraries do research too!

By Meghan O’Leary, MLIS, Collections and Reader’s Advisory Librarian, John M. Cuelenaere Public Library

Last October I attended the Centre of Evidence-Based Library and Information Practice Fall Symposium and quickly came to the realization that I was the only public librarian in attendance and the year before that there were only two of us. Almost all the presentations were geared towards special or academic libraries, which got me thinking, “Hey! Public librarians do this kind of research too!”

Of course, public libraries do research! Admittedly, research in the LIS discipline is dominated by academic librarians. Even research about public libraries tends to be done mostly by academic librarians. Why is that? Public librarians do not need to publish in the same way that academic librarians need to, but why don’t we publish more research? Do we not have the time or funding? Do we not consider what we do as research worth publishing? These are important questions, but not what I want to discuss today.

What I do want to talk about is what small public libraries, specifically the one I work at, does as far as research is concerned. But, first, some background information. I live in Prince Albert, Saskatchewan and work as the Collections and Reader’s Advisory Librarian at John M. Cuelenaere Public Library. Prince Albert has one full branch and one satellite branch out on the west side of the city and a population of roughly 40,000 people. Compared to Saskatoon, Regina, Edmonton, Calgary, etc. we are a rather small library.

Small public libraries, like mine, do engage in research. However, the research we do is generally not seen as “traditional” research because data collection is usually an ongoing process and we often do not share it with the LIS community. Matthews (2013) offers a model of “Try, Assess, and Reflect” for public libraries embracing evidence-based librarianship and says, “try something, gather some data about the effectiveness of the change, and then make some adjustments” (p. 28). Here’s an example of how we used this model: A couple of years ago we looked at what other libraries were doing and made the decision to launch a small video game collection. After a few months, I gathered statistical information about the new collection. Based on that we tweaked how we were doing things. Some of the items were not being returned, so we limited checkouts to two games per patron. E-rated games were being used more than M-rated games, therefore I altered my buying habits accordingly. Each month I gather statistical data on the whole collection to see what is being used, what is not being used, and what current trends are.

That is an example of how small public libraries use quantitative research methods to guide change; however, there has been a shift in research trends in the LIS community from quantitative to qualitative methodologies. Another project I want to talk about is our most recent strategic planning project. It has been ongoing for a few months now and we have done various different types of information gathering. We use statistical data like gate counts, usage stats, website metrics, etc. to guide us in creating a new strategic plan, but we also had three separate strategic planning sessions where we gathered qualitative data. Our first session was with the members of our board and library management, the second was with the rest of the library staff, and finally, the third session was held with the public. The major topics up for discussion were Facilities, Technology, Collections, Programs, and Community Outreach. The topics were written on large pieces of paper posted around the room, then everyone who attended the session was given a marker (and a cookie, because you have to lure them in somehow) and asked to go around the room and write their ideas under each heading. Each session built on the previous session and we analyzed the information gathered and have started developing a work plan which will target each of the major points. The information gathered has already helped us with the designs for our renovation project, as well as with our budget allocations.

I could write more about the various types of research small public libraries, such as John M. Cuelenaere Public Library, do but I do not want to turn this blog post into an essay! If there are any Brain-Works blog readers out there who are also from public libraries and conduct other forms of research please comment! I would love to hear what other public libraries (large or small) are doing.

Resources

Matthews, J. R. (2013). Research-based planning for public libraries increasing relevance in the digital age. Santa Barbara, CA: Libraries Unlimited.


This article gives the views of the author and not necessarily the views the Centre for Evidence Based Library and Information Practice or the University Library, University of Saskatchewan.

The first few weeks of sabbatical – Time to focus!

by Laura Newton Miller, on sabbatical from Carleton University

I’m lucky to be in the beginning weeks of a one-year sabbatical.  This is my second sabbatical, and I seem to be approaching this one a little differently than 7 years ago.

Unlike my first sabbatical, I started this one with a once-in-a-lifetime family trip to New Zealand. Although it was mostly a holiday, I did have the opportunity to meet and discuss all-things-library with Janet Fletcher and some of the lovely staff at Victoria University of Wellington.  I love seeing how other libraries do things, and our discussions really helped me to focus on my particular research. I was also able to discuss my research focus with family in Wellington, and really appreciated how I can apply their non-library perspective to my own work.

Knowing that I was taking this holiday, I did a lot of initial research pre-sabbatical (ethics approval, survey implementation) so that when I returned, I’d be able to immediately sink my teeth into the analysis. This is different than my first sabbatical, where I started work right away.

So what have I learned so far in my second sabbatical? I will readily admit that I probably have more questions than answers at this point, but I do have some tidbits of what to watch out for….

Limit social media

  • I know, I know – we know this – but it’s tricky sometimes! I find this very easy to do while on vacation, but the combination of jet-lag and arriving back just in time for a lot of turmoil south of the Canadian border made it very difficult to focus my first week back. I’m finding staying off social media a little more difficult this time around, but am aiming to limit myself to checking less often.

Find the time to work

  • I have school-age kids. I’m not sure if the winter weather was better the last sabbatical or not, but my kids seem to be around more because of storm cancellations or catching some sickness/bug. It makes it difficult to try and work during perhaps more “traditional” hours. I’m happy to be there for them, but finding that quiet time can sometimes be a challenge.

I still love analysis

  • I’m reading through comments from my survey. It was overwhelming at first- just sort of “swimming” in all the data, trying to figure out the themes and ways to code things. I’ve finally reached a breakthrough, which is exciting in itself, but even when I’m floundering I still just love it. I’m so excited for all of the things I’m going to learn this year.

I MAY have taken on too much .

Take a vacation/significant break before sinking teeth into work

  • Since I’m really at the beginning of everything right now, I’m still on the fence on whether or not this has helped my productivity. But it has been wonderful to give myself space between my work life and my sabbatical life- to have a chance to “let go” of some of the work-related things and to really focus. Which leads me to….

Stay off work emails

  • I found this very easy to do for my first sabbatical. Because I’m at a different point in my career now, I find myself checking my email *sometimes* this time around. But I try to limit it to infrequently getting rid of junk mail and catching up on major work-related news.

Do you have any tips on staying focused? I would love to hear them. I’m excited and energized about what my sabbatical year holds!


This article gives the views of the author and not necessarily the views the Centre for Evidence Based Library and Information Practice or the University Library, University of Saskatchewan.

The importance of spending time outside

by Aoife Lawton, National Health Service Librarian at Health Service Executive
@aalawton on Twitter

"We spend more minutes in our virtual worlds than outside" - Dublin streetscape

“We spend more minutes in our virtual worlds than outside” – Dublin streetscape

This is a photo I took in the summer of 2016 on a sunny day in Dublin, Ireland. I regularly commute using a Luas[1] tram that brings me from the centre of Dublin city to my office in the health service, which is located opposite Dublin’s main train station, Heuston. This photo struck me for three reasons. Firstly, 2016 was a year when we celebrated (if that is the right word) 100 years of a historical event called the Easter rising. The Easter rising was the beginning of Irish independence from British rule and led to Ireland becoming a republic. The question posed by Dublin City Council on this sign asks its citizen, ‘How will you remember?’ referring to the 1916 centenary. Librarians have played their part by capturing the digital record of Ireland in 2016 through the leadership of the National Library of Ireland. Contributing to a nation’s cultural heritage and overseeing its preservation is a pivotal role for our profession.

Secondly, underneath this call to action lies a mural which captures a 21st century phenomenon. It states that we are all spending more time in virtual worlds than we do outside. This makes me wonder, following on from the previous question, how will we remember life one hundred years from now? Will our descendants look back and wonder what we were all doing spending the majority of our lives in virtual worlds rather than the real world?

Do we need to go outside? Is fresh air important? If you experience writer’s block or your research needs a fresh approach, moving outside might just do the trick. For example, I got off the Luas to take this photo, which led to me writing this blog piece. Taking in the outside environment, and maybe even looking at your place of work with a fresh lens, will lend itself to new ideas. The benefits of fresh air are well documented and contact with nature in urban areas can promote health[2].

Finally, the background of the photo shows a derelict building built in the 1970s, a time of mass construction in Ireland. Unfortunately, many of the buildings constructed during this time were lacking imagination, long-term thinking, and planning. This building used to house the Motor Taxation office, which was one of several such offices. In 2013, a new office opened and all other branches closed. The new office is for the whole of Dublin processing 620,469 registrations in 2015[3]. This function has moved online, with the majority of Dublin motorists (75%) buying or renewing their tax online[4]. A new office exists in a nearby street which caters to people who prefer to do their business in person and those who do not have the means, or perhaps digital literacy, to access this service online.

It is a sign of the times, everything is moving online – including people. Buildings are changing their function and their purpose. Relocation, reinvention, and repurposing are on the agenda. This resonates with libraries and librarians. Our buildings are being repurposed[5] and many of our access points have already moved online. Some library branches are closing with centralisation of functions[6] replacing them. We are moving with the times and changing our buildings and our functions.

I took three messages from this photo which I took while outside. For writers and researchers practicing evidence based librarianship, I would encourage you to gain insights from the outdoors and to take photos. They inspire.


[1] The word Luas is an Irish word which translates as ‘Speed’ in English.

[2] Van den Berg, Agnes E., Terry Hartig, and Henk Staats. “Preference for nature in urbanized societies: Stress, restoration, and the pursuit of sustainability.” Journal of social issues 63.1 (2007): 79-96.  http://onlinelibrary.wiley.com/doi/10.1111/j.1540-4560.2007.00497.x/full

[3] Based on statistics available from Central Statistics Office See http://www.cso.ie/en/releasesandpublications/ep/p-tranom/to2015/vs/vlr/
[4] See http://www.independent.ie/irish-news/news/just-single-motor-tax-office-to-be-left-in-dublin-30607188.html

[5] See Somerville, Mary M., and Margaret Brown-Sica. “Library space planning: a participatory action research approach.” The Electronic Library 29.5 (2011): 669-681; Ross, Lyman, and Pongracz Sennyey. “The library is dead, long live the library! The practice of academic librarianship and the digital revolution.” The Journal of Academic Librarianship 34.2 (2008): 145-152; Brown-Sica, Margaret. “Using academic courses to generate data for use in evidence based library planning.” The Journal of Academic Librarianship 39.3 (2013): 275-287.

[6] See Chitty, Teresa, and Jenny Ellis. “But where is the library…?: Reframing the library at the University of Melbourne in a shared services environment.” (2016); Owen, Gareth Wyn, and Gareth Wyn Owen. “Delivering a shared library management system for Wales.” Library Management 37.6/7 (2016): 385-395.


This article gives the views of the author and not necessarily the views the Centre for Evidence Based Library and Information Practice or the University Library, University of Saskatchewan.

Leaning In or Leaning Back?

by Marjorie Mitchell
Research Librarian, UBC Okanagan Library

With apologies to Sheryl Sandberg.

I am going to admit it here first – I’m going through a bit of a dry spell with my research. Actually, it’s not the research – that feels like it’s making some forward movement for the time being. No, the dry spell I’m experiencing has to do more with disseminating my research results and getting my findings “out there” than it has to do with the “research” per se. I’ve recently had proposals for two conference presentations (one traditional presentation and one poster) rejected. Now I’m in a bit of a quandary. I’m trying to read the message of these two rejections to determine whether I should continue this line of research or not. Do I continue and hope the results of my research will be more convincing and compelling nearer completion (leaning in) or maybe it’s a good time to adjust the focus of my research (leaning back).

Research is a funny thing. While many of us conduct research for reasons like “contributing to the profession” or “out of curiosity” or “because I’m required to do research for tenure and/or promotion”, few of us spend enough time determining whether our topic meets the criteria Hollister (2013) called “noteworthy”. Basically, he is pointing out the importance of saying something new, or utilizing something existing, either a theory or method, in a new and unique way.

I would take this a step further and say that a topic also needs to be timely. If your topic has already been written about and presented on many times, it might be that the topic has become stale, even if you have found something new to add to the knowledge about the topic. Another contribution to a topic that has occupied our professional attention for some time just isn’t as appealing as something newer. There is also the problem of being too new. There are some topics and ideas that are just a bit too far ahead of the crowd and won’t be accepted in the current round of conferences and upcoming journals.

Some ideas are just ahead of what the profession is ready to be discussing at any given time. No matter how well composed, researched and executed, an idea that is ahead of its time will fall on deaf ears. You may have had the experience of coming up with a topic and pitching it, only to see it presented by someone else two years later at your favorite conference. There is no quick or easy solution to this. You can only console yourself with a hot cup of tea, secure in the knowledge that you had that idea first.

I think one solution to the issue of being timely is also to develop a certain passionate detachment to the research you’re doing. Research needs a certain amount of objectivity, but I truly believe research needs passion and enthusiasm to carry it forward. I’ve come to recognize, however, I also require a certain amount of detachment, particularly at the conclusion of my research, to allow me to withstand the rejections my ideas sometimes receive.

Sometimes it is worthwhile to step back from the research, particularly after a rejection, and honestly weigh whether the research is still worth pursuing and finishing. It may be your great idea is just a little too late. For now, I’m going to take my proposals to a colleague and get a second, less biased, look at them before I make any decisions. So, before I lean in any direction, I’m going to lean on a friend for advice. I don’t think Sheryl mentioned that kind of leaning.

References

Hollister, C. V. (2013). Handbook of academic writing for librarians. Chicago: Association of College & Research Libraries.


This article gives the views of the author(s) and not necessarily the views of the Centre for Evidence Based Library and Information Practice or the University Library, University of Saskatchewan.

Experiences of publishing journal articles

by Kristin Hoffmann
Associate Librarian, University of Western Ontario

One Tuesday morning last December, Western’s Librarian and Archivist Research Support Network held a panel session where colleagues shared their recent experiences with publishing their research. Sharing experiences of different parts of the research process is an important part of building a research culture. I found it illuminating and motivating to hear about my colleagues’ experiences, so I thought I would share with Brain-Work readers the key points I took away from that session.

It can take a very long time.
All of the panelists talked about this. In none of their cases did the publishing process take less than a year from start to finish. Be prepared for publication to take time, and be quick to respond to requests for revisions.

So, consider having more than one project on the go at any given time.
One panelist offered this suggestion as a follow-up to the long publication times mentioned above. Working on more than one project at once means that you can be working on one while waiting for the reviewers’ comments on the other.

Feedback helps!
Colleagues who read your paper before you submit it to a journal might identify changes that you can’t see because you’re so close to your work. Editors and reviewers can also give you helpful feedback, even if they end up rejecting your submission to their journal. Panelists also emphasized the value of getting feedback throughout their research, not just at the end when they were writing their paper.

Author order matters, so talk about it.
Do this early on in the writing process, if possible. Some factors that our panelists took into account included the relative contributions of each author to the research, and the authors’ sense of which of them would benefit most from being first author.

It matters where you submit your article.
Your article should be a good fit for the journal’s scope. If you aren’t sure, ask the editor. Create a list of journals to which you could submit your paper, and do this early on in the writing process so that you can write with your selected journal’s style in mind. In choosing journals, panelists considered factors such as: prestige, fit with the journal’s scope, open access, frequency of publication, impact factor, and whether the journal could bring the article to a larger audience than librarians.

“Resubmit” is not rejection.
Take it as a positive sign when a journal asks you to resubmit your paper if they don’t accept it outright. Even though “resubmit for review” can feel like a rejection at first, it isn’t! Focus on the positive comments from the reviewers and work on making your paper even better. Also, rejections aren’t the end of the world. Half of our panelists had their first submissions rejected, but their papers were ultimately published in other journals.

For anyone who has published journal articles, this likely reminded you of your own experiences. For those who haven’t yet published an article, or who haven’t published in a while, these are good tips and strategies to keep in mind as you are writing and preparing to submit your paper.


 

This article gives the views of the author(s) and not necessarily the views of the Centre for Evidence Based Library and Information Practice or the University Library, University of Saskatchewan.

The hidden challenges of a Workplace-based Doctorate

by Tegan Darnell, Research Librarian, University of Southern Queensland

There are those things no one tells you about being a parent. Usually people say ‘Congratulations!’ like being pregnant is some sort of remarkable achievement. Nobody tells you the truth. The nurses don’t tell you that you will be so sleep deprived that you will drive straight through red lights. No one will admit that there will be days when you truly want to leave your kids at the park. Certainly no one tells you to start saving for electronics (I recommend you start saving now). It is the same with starting a Doctorate while working full time.

I expected late nights, intellectual challenges, and workplace negotiations. These things turned out to be less difficult than I expected. With this post I expose some of the hidden challenges I have come across when attempting a major research project while working full-time in a professional position. The things no one told me…

Ethical complexity

Considering the volume of literature published over the past thirty years or more that has lauded the benefits of situated action research to the learning organisation and its relevance to professional learning, I assumed that it would not be difficult to present a case for an insider-researcher model. A research model where the researcher is participating in a project with the people they work with is still considered very risky in the world of academia. My confirmation of candidature process included two revisions and took over seven months. It appears that there is still much work to be done before I can confidently apply for Human Ethics approval.

Existential crises

OK, so, some of this was to be expected. The questions that have arisen as I start to critically examine my professional practice are complex: why do we consider ourselves a profession? is there actually any role for the profession as it exists today at all? why did I end up in this particular profession (and am so passionate about it) when I appear to disagree with so much of what it does?  I could go on. As it is, let’s just say that I am having many sleepless nights wrestling with these questions. This leads nicely into the next challenge.

Headspace shift

One minute you are trying to help someone troubleshoot referencing management software and the next minute you are trying to abandon the idea of the value of referencing at all. One second you are making vegemite sandwiches “cut-in-four-triangles-with-the-crusts-cut-off-please”, and the next you have to sit down and write about how the benefits of situated action research outweigh the risks to participants. It takes me about twenty five minutes every time I have to do a mental shift from “Where are my shoes, Mum?” to “Zuber & Skerritt (2002)”. These interruptions mean that you need more time than you expect, and you need to do some of the next thing.

Extreme time management

When adding a PhD into the mix of full time work and the rest of your life, you’ll probably have to schedule your meals, your sleep, and even your toilet breaks.  You will probably have to schedule time with your spouse and your children – I know I do. As a parent of 2 biological children and 3 non-biological children, with a spouse, a farm, a parent with a disability, and house renovations to contend with, I also schedule myself into Time Out. This usually involves some sort of gore film or video game, whilst telling everyone to *ahem* go away (in a less than civil fashion). Self-care is incredibly important to add to the whole mix.

Surprising reactions

Don’t expect everyone to be happy for you or supportive. There will be those who will tell you to your face that you won’t be able to do your job properly, or, that you can’t possibly commit to research, work, and be a decent parent. Then there are people who tell you that they would have studied if only it wasn’t for their spouse/mother/child/dog problem, and then look at you just waiting for you to withdraw from study.

There are moments when I wonder just how crazy a person has to be, but then I remember that I am me, and I think, “BA HA HA! Pretty crazy!” and it all makes sense. ;P

Dependence on ‘angels’

You will need one or more of these. Angels are the people who make you dinner, do your grocery shopping, repair your toilet, and buy you coffee. Sometimes they remind you to eat, or go to bed. Sometimes they tell you that you are awesome. Sometimes they tell you not to do any study over your Christmas break. The very best ones will tell you to “pull your head in” or that your writing doesn’t make sense. As much as it is your research, you can’t do it without the care, kindness, and goodwill of others, so at some point you will have to just accept it and stop feeling rubbish about it.

Just as someone telling you when you have a child, “Your boobs will never look the same”, I can honestly say about doing an advanced work-based research project: “Your job, workplace, and profession will never look the same”. And just like being a parent, when people ask you “Is it worth it?” I can honestly say, “Most of the time.”


This article gives the views of the author and not necessarily the views of the Centre for Evidence Based Library and Information Practice or the University Library, University of Saskatchewan.

Locating the Local: A Literature Review and Analysis of Local Music Collections

by Veronica Kmiech, BMUHON, College of Education, University of Saskatchewan

This work is part of a larger research project titled “Local Music Collections” led by Music Librarian Carolyn Doi and funded by the University of Saskatchewan President’s SSHRC research fund. A post from Carolyn’s perspective on managing this project will be published in 2017 on the C-EBLIP Blog.

Introduction

Research is to see what everybody else has seen, and to think what nobody else has thought.
Albert Szent-Gyorgy1

At this point in my university career, I have written several research papers, most of which were for the musicology courses I took as part of my music degree. This research gave me familiarity with the library catalogue, online databases for musicological articles, interlibrary loan, and contacting European collections to request material (this last one involved an interesting 4 a.m. phone call). As a Research Assistant, my background was helpful, but I found the depth of searching needed for the literature review much greater than anything I had done before.

My role as a research assistant for music librarian Carolyn Doi involved searching for sources, screening those sources based on their relevance to the project, and using NVivo software to identify themes in the literature.

Aim

The aim in doing the Literature Review was to find sources that discuss local music collections, especially those found in libraries. With these results, a survey to accumulate information on current practices for managing local music collections is under development.

It was important to find as many sources as possible, across a wide geographic area and collection types, although the majority came from North America. Reading sources from all over the world that talk about collections in a range of settings (e.g. libraries, churches, privately built, etc.) increased my understanding of the contexts that exist for local music collections.

Methodology
One of the most important parts of the Literature Review was to find as many items relating to local music collections as possible, or in other words – FIND ALL THE SOURCES!
findallthesources2
There were thirteen sources that became a jumping-off point, providing guidelines for how to focus the literature review. From here, I searched for literature in a variety of locations including USearch, Google Scholar, Library and Information Studies (LIS) databases, music databases, education databases, newspaper databases, humanities databases, and a database for dissertations and theses.

As a music student, I was familiar with the library catalogue and databases such as JSTOR. However, I was not familiar with the LIS or the Education databases. There were a variety of articles from journals, books, and newspapers that described different types and aspects of local music collections. One point of interest was the range of collection types, which appear in academic libraries and public libraries, to private and government archives. Most of the sources were case studies, which discussed the challenges and successes of a particular collection.

Other sources of information were print works from the University of Saskatchewan Library and Interlibrary Loan, conference abstracts and listserv conversations from the International Association of Music Libraries, Archives and Documentation Centres (IAML), the Canadian Association of Music Libraries, Archives and Documentation Centres (CAML), and the Music Library Association (MLA).

After completing the search, 408 unique results were saved. Although many of the same sources appeared in different search locations, Figure 1 shows where documents were first located.

The majority of the sources came from North America and Europe. It is worth noting that this may be a result of the databases searched, rather than an indication of absence of local music collections and the study of such in other parts of the globe.

Figure 1: Pie chart showing all 408 saved documents based on search location
Figure 1: Pie chart showing all 408 saved documents based on search location.3

Challenges & Limitations

The common challenge, regardless of the database being searched, was finding effective search terms for finding relevant sources. It was important when searching in places like Google Scholar, JSTOR, and USearch to narrow the parameters considerably; otherwise one would obtain thousands of hits. Full-text searches, for example, were not helpful.
onedoesnotsimply4
Comparatively, some of the LIS databases and ERIC, an education database, required only a keyword or two to find all of the information relative to local music collections that they contained.

Results

Figure 2Figure 2: Geographical distribution of sources in the literature review.5

I saved 408 sources to Mendeley. These consisted primarily of journal articles describing case studies from a variety of international locations. Three hundred and sixty of the sources came from North America and Europe, with the complete breakdown by continent shown in Figure 2. Since we were more interested in research from North America, it is worth noting that 123 of the 201 North American sources are from the United States, 73 are Canadian, and 5 are from other countries such as Jamaica.

After screening, 59 documents were selected for NVivo content analysis. Documents were included if they spoke directly to the management of local music collections in public institutions. Documents were excluded if they were less relevant to the research topic (for instance, they may describe private collections), or they may be items that provide useful context (for example, this may be a resource on developing sound collections in a library).

Conclusions

For me, completing this literature review was a little bit like a treasure hunt – what could I do to find more information? Where else can I look? This process took me to locations for research that I did not even know existed, like the IAML listserv. And, after accidentally emailing every music librarian on the planet while trying to figure out how to work the thing, I was able to add a new researching tool to my repertoire.

In conclusion, the literature review served as a means for finding sources to analyze. However, it provided more than just a list of articles. The completion of the literature review, although global in scope, created a picture centered on North America, which has been an enormous help in understanding the topic of research. Through this search for documents, it has also been possible to see how it would be best to approach the analysis, based on the what work has already been accomplished and what work still needs to be done in this field.

1Szent-Gyorgyi, Albert. BrainyQuote. “Albert Szent-Gyorgyi Quotes.” Accessed July 22, 2016. http://www.brainyquote.com/quotes/authors/a/albert_szentgyorgyi.html
2Imgflip. “Meme Generator.” Accessed May 30, 2016. https://imgflip.com/memegenerator
3Meta-chart. “Create a Pie Chart.” Accessed September 17, 2016. https://www.meta-chart.com/pie
4“Meme Generator.”
5“Create a Pie Chart.”

This article gives the views of the author and not necessarily the views of the Centre for Evidence Based Library and Information Practice or the University Library, University of Saskatchewan.

NAP: Assisting Students Just In Time

by Tasha Maddison, Becky Szeman and Nina Verishagen
Saskatoon Campus, Saskatchewan Polytechnic

Saskatchewan Polytechnic has four campuses located throughout the Province of Saskatchewan. In 2015/16 our student population was listed at over 14,000 (Saskatchewan Polytechnic, 2015). The institution offers an array of scholastic options in certificate, diploma and degree programs. Students have access to a variety of supports such as counselling, research help and learning services (tutoring). In 2014, faculty from learning services approached a librarian about partnering up to host an event with the mission of providing students with just-in-time help for research assignments: a Night against Procrastination (NAP).

Although the event was open to all students at the Saskatoon campus, the 2014 organizers developed it to fit into the schedule of nursing students who had a major paper due that semester. It happened that during this busy time of year, the two departments were having a difficult time keeping up with students’ individual requests for help. The inaugural event was held in early November from 4:00 pm – 11:00 pm in the library’s computer lab. Students were invited to enjoy food and one-on-one homework help. This event was a success with more than 40 attendees.

The following year, to entice students from other programs to attend NAP, the organizers hosted multiple events at different times. Despite the changes, attendance dwindled with approximately 20 students attending all events. But on a positive note, we did see a more diverse set of students attending from various programs.

For our latest iteration of NAP, in 2016, our mission was two-fold: revisit the events original intent of focusing on nursing students and diversify our service offering to make it more accessible to all students. At our initial planning meeting, we discussed strategies to achieve these goals. They included, continuing to provide snacks, sitting at an Ask Us table, extending the event beyond the computer lab to the whole library, and offering mini workshops.

Successes:
We had an overabundance of snacks, so we decided to tour the library and hand them out to students. This was an unexpected success, as it opened the event to students who were present in the library, but were not there to attend NAP. We soon discovered that students were more likely to ask us questions if we approached them, organically making our snack giveaway a Roving Reference Service. Helping students where they had set up for the night led to more interactions than if we had stayed in one spot. We have carried this technique over into our recent ‘Stress Better’ event in which distributed food to students studying for exams.

Students also responded well to the Ask Us table with many approaching us at the table with their laptops in hand. Librarians responded to a total of 21 APA (references and formatting) questions, while learning services reviewed papers and offered writing support for 9 students.

Lessons Learned:
Students prefer the option of seeking one-on-one help. We had planned to host 15 minute mini workshops in the computer lab during the event but there was no uptake at all. The nursing students had already attended a 3-hour research intensive and in most cases their paper was almost complete; what they required was assistance in the last stages of editing.

Our promotion efforts fell short. We developed a web graphic for social media which received high engagement, sent an email directly to Faculty in research intensive programs, and had digital displays throughout the campus. We later learned, through anecdotal feedback, that the design (see below) might have led the students to believe that we were only hosting mini workshops and not providing one-on-one help. In addition to a graphic redesign, there are many other communication tools available at our institution that could have been utilized and we will be considering them for future events.

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Final Thoughts:
Even though attendance has not increased since 2014, we feel that it is still worth doing. At our institution, students typically don’t have lengthy breaks throughout their day, and therefore, they are often unable to access librarians who work regular hours. With this event, we were able to offer students assistance at their time of need which may have reduced their anxiety. Helping even a few students improve their academic performance fulfills both our library and professional goals. We feel confident about this as a few of the attendees approached us at the end of the night and asked that we provide this sort of service more often, solidifying our certainty in this event’s value to our students.

The authors wish to acknowledge Chau Ha who initiated and hosted the event in 2014 and 2015. We also wish to recognize Margaret Campbell and Susan Healey who have partnered with us each year from Learning Services.

References
Saskatchewan Polytechnic. (2015). Quick facts about Saskatchewan Polytechnic. Retrieved from http://saskpolytech.ca/about/about-us/quick-facts.aspx

This article gives the views of the author(s) and not necessarily the views of the Centre for Evidence Based Library and Information Practice or the University Library, University of Saskatchewan.

Affective Research Supports: Small Actions, Big Difference

by Selinda Berg
Leddy Library, University of Windsor

In informal conversations with colleagues across Canada, as well as within the formal conversation of the professional literature, there is an underlying notion that librarians can feel a lack of support towards their research activities. It is perceived that librarians would benefit from more support from their colleagues and leaders. But when prompted, it is sometimes ambiguous what that “support” might look like. Of course, there is the obvious: funding, time, structural supports; however there is also a substantial need for affective support.

Because there are restrictions on the amount of funding, time, and structural support that colleagues and leaders can provide, I think we should consider the small actions we can take that will show our support towards our colleagues’ research.

Take the opportunity to hear about your colleagues’ research:

All too often we overlook our in-house activities and expertise and look outside of our institutions for the ‘interesting’ and ‘new’. However, there is much value in seeing what is happening internally. Just taking the time to hear about colleagues’ research is a way to demonstrate support, whether the opportunities arise at conferences or within your own institution.

It is always difficult to make decisions about what to see at conferences and there are limitations to all that we can see; however, showing up at your colleague’s presentation can be compelling. Showing support for colleagues can be one factor to take into consideration when selecting your conference itinerary.

Creating opportunities at your own institution to hear about your colleagues’ research is also very helpful. Again, we often overlook the amazing things that the colleagues in our own institutions are doing. At my academic institution, we have the Librarian Research Series where we share our research projects and people often are amazed by the great research happening within our own walls.

Acknowledge colleague’s research successes:

Keep your eye out for your colleague’s research successes, however big or small. Every step of the research process is difficult and perseverance is sometimes difficult to maintain. Acknowledging the milestones—funding successes, REB clearance, launching data collection, completing analysis, presenting findings, and publication—can help individuals push through the long process.

Take the time to acknowledge and congratulate your colleagues on their publications when you see them. Getting published is hard work. Just a quick email will go a long way to applaud and inspire researchers.

Just take an interest:

Of course, not all research is in our focused areas of interest. The research within librarianship is very diverse, spanning many fields. However, the areas are all interconnected and recognizing the ties will create a stronger research culture- a culture that values diverse areas of and approaches to research. We have much to learn from one another and the opportunities that will evolve from this learning are infinite.

What we can all acknowledge is that research is not easy, it takes hard work, tenacity, and perseverance. The tangible supports are valuable, but we cannot undervalue affective supports to help us move through our research journeys. While these small actions may seem insignificant, they can make a big difference. I do also want to encourage those in leadership positions to also engage in these small actions. When tangible supports are limited, affective support can demonstrate continued endorsement, encouragement, and validation of research in our field. These small acknowledgements and signs of support can be very powerful coming from library leaders. We all have a role in demonstrating our commitment to a strong and healthy research environment. Affective supports, which are often under-acknowledged, are small actions that can make big differences.

This article gives the views of the author(s) and not necessarily the views of the Centre for Evidence Based Library and Information Practice or the University Library, University of Saskatchewan.

Adaptability and Inspiration: A Nomadic Research Leave

by Lise Doucette
Assistant Librarian, University of Western Ontario

I’m just past the halfway point of a nine-month sabbatical (combined research/study leave), and reflecting on my experience so far has brought up two interrelated themes: adaptability and inspiration. These five months have challenged my ideas of what physical and digital environments are conducive to and motivational for my research and study, and I’ve been thinking about how to incorporate some of these new practices into my non-sabbatical work life come April, 2017.
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Adaptability
As a bit of a creature of habit, I like the office I’ve had for the past three years at Western Libraries, with its window, big desk, print books, and easy access to printing out PDFs of articles. While spending my research leave outside of London, Ontario, was appealing for a number of personal and professional reasons, I was also a bit apprehensive about not having a real home or office. A nomadic research leave also meant that printed material wouldn’t be practical (heavy to move around and harder to obtain).

During this first part of my leave, I’ve lived and worked from four Canadian provinces, three US states, and three Costa Rican provinces (one of which I had to leave fairly quickly to avoid the country’s first hurricane in many years). These locations have been workshop and conference sites, homes of friends and family, and destinations for travel and exploration. The transitions between locations have become my new ‘weekends,’ and I’ve been happily surprised at how much easier the transitions became with repetition and practice. I’ve redefined ‘office’ as ‘wherever I am sitting with my laptop,’ and that’s been public libraries, kitchen tables, coffee shops, cabin patios, grassy hills, beaches, and hammocks. It’s now natural (and enjoyable!) to work on my research from any location.

I’ve also been really happy that a flexible schedule has worked well for me. The number of hours, days of the week, and times of the day that I’ve worked have varied enormously, to fit deadlines for papers, conferences, and abstracts; match my own personal preferences; adapt to schedules of family and friends; and to accommodate travel time. Creating schedules has helped with focus on a daily level, and with feeling confident about meeting deadlines more broadly. In terms of my digital environment, I’ve learned to tolerate (but not quite love) marking up PDFs of articles digitally. I’ve also bought and accessed e-books (somewhat begrudgingly), and I’ve appreciated being able to easily search the contents.

What will I take back post-sabbatical?
– I will change environments/scenery more often, particularly for working on research (home, the public library, different locations on campus)
– I will create a schedule for research, with goals and timelines clearly identified, and with clearly defined research time blocked off
– I will seek out digital strategies to complement my previous print-focused reading and note-taking preferences

Inspiration
The freedom and time available for research during a sabbatical can provide for unique forms of inspiration. I’ve spent time in familiar and new physical locations, including the beautiful University of Michigan campus in Ann Arbor; the Maritime provinces as the autumn leaves changed around me; in beach, jungle, mountain, and city environments in Costa Rica; and at public and university libraries with lovely design, artwork, and views. I’ve been so grateful for the many travel experiences made possible by this sabbatical – it’s helped provide inspiration and increased my commitment to my research and study.

I’ve also been fortunate to have conversations and chance encounters that have provided motivation and interesting directions to consider. While at the University of Michigan, I talked to Jeff, a doctoral student in higher education, about some issues around strategic planning and assessment in libraries; he immediately responded with ‘Isomorphism.’ We discussed this sociological concept and he provided me with a long reading list. It’s a fascinating topic that I’ll be able to use to help explain some aspects of libraries’ behaviours as organizations.

While on a shuttle between locations in Costa Rica, I met Susanna, a doctoral student of aquaculture in Finland. She was taking her own ‘mini’ research leave – one month in Costa Rica to inspire and push her through the dissertation-writing process. She asked me insightful questions that helped me reflect on my research topics and processes, and inspired me with her own writing goals and discipline.

I’ve taken a number of guided hikes in Costa Rica from local and American naturalists, and learning about life strategies and life histories of different plants and animals from Sarah has inspired further thinking and reading about libraries as sociological organizations and their ‘life strategies.’ I’m not sure yet where this will lead research-wise, but I’m excited about it, and thinking about how biological and organizational behaviours are related has been fascinating.

What will I take back post-sabbatical?
– I will spend more time appreciating my local environment – I’ll go for walks, work outside when possible, and enjoy Western’s beautiful campus
– I will seek out lectures and events on campus and in my community, knowing that these will inspire and help me develop research and professional ideas
– I will read more broadly, and make connections between other disciplines and librarianship

I highly recommend that librarians consider a sabbatical as an opportunity to travel and explore – you’ll learn a lot about yourself, and be inspired by the change in scenery and people you meet.

This article gives the views of the author and not necessarily the views of the Centre for Evidence Based Library and Information Practice or the University Library, University of Saskatchewan.