Reflections on Change Leadership

by Jill Crawley-Low
Leslie and Irene Dubé Health Sciences Library and Veterinary Medicine Library, University of Saskatchewan

There have been opportunities to reflect on leadership, organizational culture and change management during the past months at the University of Saskatchewan. The campus community has been involved in the impacts from TransformUS, a project that has been described by President Barnhart as “… too big, moving too fast”. “We have been part of a crisis…” (the President’s description of events) with activities unfolding in fast paced succession and resulting in the departure of several members of the senior leadership team. This astonishing progression was followed by a lull over the summer months as a modified leadership team met to determine a way forward.

During that time, although leaders were busy gathering information and consulting with stakeholders, there was little communication which deepened the feeling of suspension on campus. On September 9th, the President and senior team held a town hall meeting for the campus community and outlined their priorities for action this year. The majority of employees, I think, began to breathe again. Those who had resisted this change felt vindicated.

Although in normal times we take organizational culture for granted, in a crisis, which is usually characterized by accelerated change and often unpredictable outcomes, we long for familiar touchstones. Culture once established is difficult to change because it encompasses our overt beliefs and behaviours as well as those that are unspoken. When fundamental or transformative change is the goal then a shift in culture must occur if the change is to stick. This is why there have to be compelling reasons to initiate complex change. The cost of maintaining the status quo has to be higher than the cost of the proposed change to justify going ahead. Often, the change process involving a large scale change takes longer than predicted, and encounters more hurdles than anticipated.

There is a vast literature on managing change with lots of advice on doing it well and cautionary tales for failing. Daryl Conner and John P. Kotter are two researchers who have written widely and their theories and advice are quite accessible. Conner, author of Managing at the Speed of Change, addresses roles in change management. He examines peoples’ psychological reactions to change, namely that we fear disruption of our expectations and seek control in our lives. Since employees have to “come along” for change to succeed, the most effective employees are those who are resilient, that is, they are adaptable in an ambiguous environment. Resilient employees look for some degree of direct or indirect control they can exert in the change process; they can assimilate the pace of change around them; they accept that there will be micro levels of change (will my desk move?) as well as macro changes at the organizational level. We all perceive things around us in our own way, so different frames of reference have to be taken into account when asking employees to participate in the change process.

Kotter developed 8 steps to transforming your organization in a 1996 article called Leading Change: Why Transformation Efforts Fail in HBR that is still cited. Firstly, Kotter advises creating a sense of urgency around the change process otherwise it’s business as usual. Other steps include forming a powerful guiding coalition, creating a vision to direct the change, communicating that vision, and empowering others to act on it.

Returning to the impacts of TransformUS on the campus community, in my opinion, senior leadership could have been more effective in communicating the vision surrounding TransformUS. As well, they failed to modify the change process to take into account feedback from stakeholders who wanted their leaders to slow the process and be more forthcoming about the financial reasons for the initiative. On the part of employees, we didn’t model resilient behaviour that would have positioned us to view the proposed changes through a more neutral lens acting for the benefit of the institution. In the fall of 2014, calmer times prevail, to be sure; I have to ask – have we settled for the comfort of the status quo and will we pay a bigger price sometime in the future?

This article gives the views of the author(s) and not necessarily the views of the Centre for Evidence Based Library and Information Practice or the University Library, University of Saskatchewan.

Learning & Leading: Transitioning from a conundrum to a continuum

by Karim Tharani,
Library Systems & Information Technology, University of Saskatchewan

At the University of the Saskatchewan Library, we are very fortunate to have a formal and externally-facilitated leadership training program specifically designed for the library employees known as the Library Leadership Development Program or LLDP. The LLDP program has seen five cohorts and has been instrumental in imbuing the leadership without title philosophy and fostering personal leadership in employees to become agents of positive change at the library. Now that many of the employees have gone through the LLDP training, the library continues to seek creative ways of sustaining this leadership among its employees. It was in this context that a few weeks back I was invited by our HR director to participate in an informal brainstorming session to generate ideas on how to sustain leadership.

As I started reflecting on this matter, I quickly realized the challenge we were faced with! I wondered if we were trying to sustain the learning about leadership or the practice of leadership at the library. In my mind there was a huge difference between the two and not surprisingly this challenge initially formed as a conundrum in my mind pitting learning about leadership against practicing leadership. While I am at it, let me also say a thing or two about my experience with conundrums. With my rigorous computer science training as an undergrad, I am conditioned to view conundrums as binary phenomena. Life used to be so clear and simple in the binary world of computer science but as I am getting more and more into the social sciences and humanities, I am learning every day how unique, complex, diverse, and adaptable humans are when faced with complex issues! Even as an individual I am full of complexities and conundrums and gone are the days when issues used to be binary for me. Whosoever believes that transitioning from sciences to humanities is an easy proposition, must not forget that the damage caused by algorithmic thinking is not undone easily :). Not that I regret the ongoing transition, but I do find myself reminiscing sometimes. Now the real life unravels for me in the fuzzy area between 0 and 1 or yes and no; and I am almost convinced that most conundrums are in fact portals to continuums of realities and new possibilities…and that’s a good thing!

Coming back to the learning and leading conundrum at hand, as I switched between staring at the ceiling and my monitor while my frantic fingers did all the thinking for me on the keyboard in front of me, I came across an explanation in the form of an article by Brown and Posner titled: Exploring the Relationship Between Learning and Leadership. In this article the authors point out that:

“Leadership development is a learning process. Leadership development programs and approaches need to reach leaders at a personal and emotional level, triggering critical self-reflection, and providing support for meaning making including creating learning and leadership mindsets, and for experimentation. Transformational learning theory can be used to assess, strengthen, and create leadership development programs that develop transformational leaders.

“Research over these past two decades underscores that the majority of leadership skills are learned from naturally occurring experiences in the work place. Being able to access and apply principles of adult learning and foster transformational learning would help aspiring leaders, those wanting to strengthen their leadership, and those concerned with the development of leadership, to accelerate and leverage leadership learning. Importantly, creating a culture of leadership and learning is the ultimate act of leadership development.”

This was my aha moment as I realized that practicing leadership goes hand in hand with learning about leadership and not as a discrete passage from one stage to the next. Thus the concept of transformational learning came to my rescue and transformed this apparent conundrum in my mind into a continuum of new possibilities. Oh, and in case you are wondering, the brainstorming session went very well and everyone lived happily ever after :).

Reference
Brown, L. M., & Posner, B. Z. (2001). Exploring the relationship between learning and leadership. Leadership & Organization Development Journal, 22(6), 274-280.

This article gives the views of the author(s) and not necessarily the views of the Centre for Evidence Based Library and Information Practice or the University Library, University of Saskatchewan.

C-EBLIP Fall Symposium: Librarians as Researchers – A Synopsis

by Virginia Wilson
Director, Centre for Evidence Based Library and Information Practice (C-EBLIP)

On Wednesday, October 15, 2014, the Centre for Evidence Based Library and Information Practice at the University Library, University of Saskatchewan, held its very first Fall Symposium with the theme of Librarians as Researchers.

Wow, I say! The speakers were inspiring, the food was excellent, the door prizes were fun, and the atmosphere was convivial. Let me give you quick synopsis of the day.

Registration opened at 8am with Carisa and Crystal checking everyone in and making sure everyone had what they needed, including an entry form for the door prize draws. At 8:45, I welcomed participants to the longest room ever (the Marquis Private Dining Room on the U of S Campus is a long rectangular space that turned out to work well for our group with plenty of room for the food and coffee table at the back). I was pleased to be able to introduce the Fall Symposium’s keynote speaker, Margy MacMillan from Mount Royal University, who spoke about the interactions between the what and the why of research. You can check out the keynote abstract and Margy’s bio right here. Margy’s talk involved some interactive work as we thought about and shared our first research questions as well as our most memorable research questions.

IMG_1025resizeLongRoom

The day’s single-track session stream was a good format for this one-day symposium. Presenters had 20 minutes to speak and entertain questions. Session topics were broad and interesting, and the full range of abstracts can be found here. A feature of the symposium was ample time for connecting and networking. The morning break, lunch, afternoon break, and post-symposium social offered a chance for participants to talk and share amidst a plethora of food. My motto is: better too much than not enough. Although from my perspective, the food seemed just right! Ask any attendee about the granola bars.

After the sessions were finished and the door prizes were awarded (door prizes donated by the U of S Campus Computer Store, U of S Bookstore, University Library, and McNally Robinson Booksellers) symposium-goers retired to the University Club for a restorative beverage and even more food. It was an excellent wind-down to a wonderful day.

I’ve got a few thank yous to extend, so here we go. Thank you to:

  • Our 54 symposium attendees from BC, Alberta, Saskatchewan, Manitoba, Ontario, Quebec, and the US. It was wonderful to meet and see you all!
  • Keynote Margy MacMillan and all of our session presenters: fabulous job!
  • C-EBLIP Fall Symposium Planning Committee who joined me in constructing this caper: Carolyn Pytlyk, Charlene Sorensen, and Rachel Sarjeant-Jenkins
  • Session Facilitators: Carolyn Pytlyk, DeDe Dawson, Charlene Sorensen, Shannon Lucky
  • Registration and Set-up: Carisa Polischuk and Crystal Hampson
  • Photographer: David Bindle
  • Also to Finn’s Irish Pub, where we held the CARL LRI social on the evening of Oct. 14, Marquis Culinary Services, eMAP, FMD, Dean Vicki Williamson and the University Library Dean’s Office, C-EBLIP Members, and the University Club. (I hope I haven’t missed anyone!)

You can access the Storify of the day’s tweets here: https://storify.com/VirginiaPrimary/c-eblip-fall-symposium-librarians-as-researchers

Let’s do it again next year, okay?

This article gives the views of the author(s) and not necessarily the views of the Centre for Evidence Based Library and Information Practice or the University Library, University of Saskatchewan.

Traditionalists, Progressives and the Gone-Away World

by Frank Winter, Librarian Emeritus
University Library, University of Saskatchewan

The question of what the role and mission of academic libraries and librarians should be has occupied my attention for a long time. My answers have evolved over time as circumstances have evolved. Underlying my answers, however, is my belief that every important factor in the evolving mission and role of university libraries is exogenous. We have no meaningful control or influence over the ecosystem of scholarly communication where Elsevier and its ilk and Google are the dominant players. In the Canadian context, the librarians responsible for data services, GIS services, and government documents saw their respective areas of responsibility restructure almost unrecognizably in real time over 3 years because of the exogenous forces of Open government information, Open data and Open GIS. Government goals for universities and university mission statements are developed without input from libraries. We react and try to shape these factors as best we can to meet our own values and goals based on the mission of the Library within the University.

Successfully engaging with these factors requires a clear understanding of how we interpret them and act on those interpretations. In this context, the rise to prominence of the work of cognitive scientists with respect to decision-making is important. In his Presidential Address at the 2013 annual meeting of the Canadian Political Science Association (published as “Policy, politics and political science,” Canadian Journal of Political Science, 46(4), 751-772. doi:http://dx.doi.org/10.1017/S000842391300084X) Dr. Michael Atkinson identified numerous decision-making pitfalls including framing, prospect theory, status quo bias, loss aversion, overconfidence bias, confirmation bias, my-side bias and recency bias. These pitfalls ought, in his opinion, to be much more formally incorporated into the theoretical underpinning of policy studies and political science. Atkinson notes, “In addition, we draw conclusions based on personally evocative but statistically dubious evidence.” As in policy studies, so in librarianship, I suggest. I would like to focus on another of these pitfalls – mindsets, the mental models of how the world ought to run – that each of us carries in our head.

At the present time, my thinking has focused on two different mindsets: the Traditionalist and the Progressive. Traditionalists are those librarians who believe that the overarching importance of the Library in the University is its local collection (consisting predominantly of published, almost exclusively English-language, secondary academic monographic literature, balanced and representative, and assembled for current and future scholars) and the services that support that local collection.

Progressives are those librarians who view “the Library” and its contributions to the host institution as a bundle of services of which the local collection (a subset of the collective collection) is one of the services.

When discussions arise that challenge a Traditionalist’s mindset, my experience is that evidence-based conclusions and proposals arising from those conclusions are often met with a combination of normative responses (“well, even if that is accurate it shouldn’t be given any weight given on this, that, or the other principle”) and heuristic, anecdotal empiricism (“I know my faculty members”) which are challenging to engage with.

As always, however, things are not black and white. It is quite possible, for example, that life science liaison librarians, for example, are Progressives by this definition and meet the needs for their users very well while humanities liaison librarians are predominantly Traditionalists because the relevant faculty members and graduate student users are traditionalists themselves. There is nothing wrong with that and this arguably is the correct approach to take. So perhaps, at a minimum, more precision and segmentation is needed when discussing options, not just referring to an undifferentiated lump called “the Library.”

But the heading that I now use when thinking about Traditionalist and Progessive mindsets is “the Gone-Away World.” This phrase is taken from the title of a very funny/ sad 2008 science fiction novel by Nick Harkaway. You can read the book yourself but in essence the title refers to a fearsome weapon (called the Go-Away weapon) developed to bring an end to an endless, ugly war between evenly-matched opponents. The weapon – some sort of entropy device – would cause the enemy to just “go away” by, as far as I could understand this narrative MacGuffin, causing information to decohere in the objects it is aimed at. Well, unintended consequences and all that (I think the author intended to show how the 2nd law of thermodynamics and the law of conservation of matter interacted in unexpected ways) but half the book deals with the results of deploying this weapon – the Gone-Away World.

I think, getting to the point, is that our Traditionalists are living (mostly) in a Gone-Away World. The traditional rationale for and way of delivering local collection-based services, traditional reference, traditional information literacy and so on has, for the most part, gone away but they act as if it were still in existence or perhaps are expecting a cyclical return to the status quo ante. Meanwhile, the Canadian tri-council granting agencies, planning processes from the university-wide to the local unit level, and professional bodies such as CARL, OCLC, and Ithaka S+R, among many others, have tried to explain why that world is no more and what roles libraries and librarians might play in the evolving world.

Re-reading these paragraphs I realize that I sound rather preachy. I have no reason to expect that I am any more insightful than any other person. There are lots of other opinions out there from some very informed, very engaged librarians and others who are engaged with issues of the library in the communities that they serve who see the world differently. But you can see some of this impact of these changes in many support staff positions lost over the past few years at MPOW. Many were dealing with physical stuff – stuff that has just Gone-Away. If the local collection of printed scholarly books by-and-large just Goes-Away as a useful and important service, what choice will we have as university libraries and university librarians but to adapt? Evidence-based solutions will be increasingly necessary for good decisions in this environment.

This article gives the views of the author(s) and not necessarily the views of the Centre for Evidence Based Library and Information Practice or the University Library, University of Saskatchewan.

Oh, the Humanities: A Literature Scholar Turned Librarian Ponders the Art and Science of Librarianship

by Heidi LM Jacobs
Leddy Library, University of Windsor

When librarians with humanities backgrounds have an opportunity to meet and talk, I am struck by how we seem to cling to each other, relieved and grateful to have someone to talk with who understands us. It also strikes me as strange that while there are many, many academic librarians with backgrounds in the humanities, we feel so alone within LIS.

It seems unchallengeable that LIS is a social science: indeed it is and there is nothing at all wrong with this. Yet I often wonder what would happen if we thought about librarianship as a humanities endeavor, bringing together, as Denise Koufogiannakis writes, “the art and science of our profession”:

“We need to embrace both the science and the art of evidence based practice — otherwise, we will overlook important elements of the whole situation that practitioners work within. Doing so is not neat and tidy, but does that really matter? LIS is a social science, and the “social” implies “messy” because people and real-life situations are not easily controlled. The art of our craft allows us to embrace the messy situation, find ways to be creative, put our professional judgments to use and find the best solutions to meet the needs of individual users by applying the best of what we find in the research literature together with the best of what we know is likely to help this person.” (49)

I’m not at all disagreeing with Denise and the countless others who have called LIS a social science, but I do want to raise this question: what would happen if we called LIS a humanities subject? How would our ideas of evidence change? What kinds of evidence would we use? What kinds of evidence would inform the questions that we ask? Our decisions? Our profession?

In 2013, John Horgan published an interesting blog post on the Scientific American site called “Why Study Humanities? What I tell Engineering Freshman.” This post raises ideas that pick up on points I made in my last blog post and helps me think more fully about what the humanities could offer librarianship in terms of both research and practice.

Horgan writes, “We live in a world increasingly dominated by science. And that’s fine. I became a science writer because I think science is the most exciting, dynamic, consequential part of human culture, and I wanted to be a part of that.”

“But,” he goes on to argue, that “it is precisely because science is so powerful that we need the humanities now more than ever. In your science, mathematics and engineering classes, you’re given facts, answers, knowledge, truth. Your professors say, “This is how things are.” They give you certainty. The humanities, at least the way I teach them, give you uncertainty, doubt, skepticism.”

“The humanities,” Horgan tells his students, “are subversive. They undermine the claims of all authorities, whether political, religious or scientific. . . The humanities are more about questions than answers, and we’re going to wrestle with some ridiculously big questions in this class.”

I’m particularly drawn to Horgan telling his students that they are going to “wrestle with some ridiculously big questions.” It seems to me that if we focus our research and our inquiry into things that we can count or quantify or that we can collect a particular kind of evidence about, then we’re scaling back the questions we can ask about our practice and our profession.

Literature students are trained to ask questions, look for fissures in logic, notice how meaning can hang on a single word or the placement of a comma. We look for the silences and gaps that reveal significant things through omission or silences. We are taught to question continuously. We are taught that never arriving at an answer is perfectly fine as the journey of asking questions is not only valid, it’s vital. In short, we are taught that things that you cannot count do count.

As an information literacy librarian, I continually bring questions to my students: where is this information coming from? Who wrote it? Who is presenting or sponsoring this information? Who is benefitting from having this particular kind of information published? What kinds of information aren’t we finding, why might that be? While we cannot always answer these questions definitively or answer them without a qualifier like “it depends,” it is imperative that we ask these questions of them and with them.

I want our profession to embody what we teach our students about information: doubt it, question it, be skeptical, be critical. It is not that I am against quantifiable evidence but I want to ensure we are using it carefully and critically and not complacently. And also that we don’t exclude other kinds of evidence that – though it cannot be counted – still counts.

Horgan concludes his essay arguing the point of the humanities is that they “keep us from being trapped by our own desire for certainty.” Librarianship is at a point where we are bombarded by “some ridiculously big questions” and if we limit our inquiries to what we can answer, prove, quantify, and chart, we’re doing ourselves and our profession a disservice.

This article gives the views of the author(s) and not necessarily the views of the Centre for Evidence Based Library and Information Practice or the University Library, University of Saskatchewan.

Counting What You Cannot Count Or, A Literature Scholar Turned Librarian Ponders the Meaning of Evidence

by Heidi LM Jacobs
Leddy Library, University of Windsor

The first sentence I wrote for this blog post was this: “Perhaps this isn’t the best way to start a blog post for C-EBLIP but I have a confession to make: I am deeply suspicious of evidence.” The more I wrote, the more I realized that everyone is (or should be) deeply suspicious of evidence. We need to think about it carefully and critically and ask the difficult questions of it. The more I wrote about my distrust of evidence, the more I realized that it wasn’t evidence per se that gave me pause, but how evidence is generally defined and approached in LIS.

I think what I really meant when I said “I am deeply suspicious of evidence” is that I am deeply suspicious of numbers and the concept of “indisputable facts.” There are always, I think, more sides to the story than numbers can convey and when I see charts, figures, and graphs, I am always looking for the other parts of the story, the absent narratives, the “random dots,” the findings off the grid. What are the things these numbers aren’t telling us?

My feelings toward evidence could easily be explained by the fact that I am a literature scholar turned information literacy librarian. In both fields, we are trained to look at “evidence” in particular ways. My next blog post will consider what humanities-based modes of thinking could contribute to evidence based library and information practice (EBLIP) but in this post I’d like to pick up something that Denise Koufogiannakis (2013) raised in her EBLIP7 keynote. She observed that “EBLIP’s focus to date has been on research evidence and how to read and understand research better. This is a good thing (I certainly do not want to diminish the importance of the work that has been done in this respect)–but it is not the only thing–and we must begin to explore other types of evidence” (9).

Like Denise, I do not want to diminish the importance of the work being done in EBLIP and my questions about EBLIP are not to challenge or undermine the work done in this area. Rather, in this blog post, I want to respond to what I read as an invitation from Denise to “explore other types of evidence.” What other evidence types might there be? And what might these other types of evidence contribute to EBLIP, to research, and to librarianship? In this and my next blog post, I will be pondering some of these issues and invite others to join me in thinking through these ideas.

As I read in the field of EBLIP, I often wonder where librarians like me, with ties to the humanities, might fit in with evidence-based work. But as I write this, I pause because it’s not that my research, practice, teaching, and thinking aren’t informed by evidence—it’s just that the kind of evidence I summon, trust, and use is not easily translated into what usually constitutes “evidence,” formally and informally. Perhaps I am the kind of librarian who Denise (2012) describes here: “The current model may be alienating some librarians who feel that the forms of evidence they are using are not being recognized as important” (6). One cannot quantify theoretical thoughts or chart reflective practice; some researchers might view this kind of evidence as soft at best, inadmissible at worst.

For a while I thought it might make sense, as the song says, for me and EBLIP to call the whole thing off. However, the more I think about EBLIP the more I think there might be something worth considering. I realize that it’s not that I distrust evidence: I am skeptical of a certain kind of evidence. Or, phrased another way, I trust a different kind of evidence, a kind of evidence I don’t often see reflected in EBLIP.

My argument is not that EBLIP needs to change so that those of us with humanities backgrounds and humanities ways of thinking feel personally included or intellectually welcome in EBLIP endeavours. My argument is, instead, that humanities ways of thinking about evidence could offer EBLIP perspectives and approaches that might take us in new directions in our thinking, research, scholarship, and practice.

For those of us working with students and information literacy, we know that we can attempt to understand their experiences quantitatively or explore their thoughts and habits qualitatively. But again, to my mind, these kinds of studies are only part of the information literacy story: findings need to be contextualized, studies problematized, evidence questioned, “random dots” explored, premises and practices reflected upon and theorized. When we consider students—or any segment of user communities—in library scholarship we need to remember that we are studying complex, changeable people who themselves cannot be reduced into charts and graphs. Any “answers” we may find may raise more questions, and arguably, they should.

EBLIP’s suitability for helping us make decisions has been well-explored and theorized. I’m wondering if we could also use evidence—writ large—to help us ask new questions of our practices, our selves, our research and our profession.

This article gives the views of the author(s) and not necessarily the views of the Centre for Evidence Based Library and Information Practice or the University Library, University of Saskatchewan.

IR You Open? How Institutional Repositories and Open Access Publishing Benefit Universities

by Shannon Lucky
Library Systems & Information Technology, University of Saskatchewan

As we begin planning for Open Access Week (Oct 20 – 26, 2014) at the USask University Library, I have been thinking about institutional repositories (IRs) and the role they play in open access culture at universities. A well-managed, user friendly IR can be a great publicity piece for an academic institution, but not all post-secondary institutions have IRs and those that do don’t always require their faculty to contribute to them. Universities’ interest in IRs is growing, especially now that some major granting agencies require scholarly output be made available through these kind of services, and it is very often academic libraries that take the lead on developing and supporting these projects. CARL is active in promoting IRs in Canada and maintains a list of current universities that have IRs. There are even university IRs that any academic can contribute to if your institution does not have one. Libraries and IRs seem like a natural fit, libraries are the information and research specialists on any university campus, but it takes a larger institutional commitment to make these projects successful.

IRs are services provided by a university to its members to support the management and dissemination of intellectual output in a digital format. This can include digital documents and/or metadata for journal articles (preprints and postprints), monographs, theses and dissertations, instructional materials, admin documents, or other digital assets. The goal is to bring together all of the relevant intellectual output of an institution in one place and make it accessible based on the ideal of digital interoperability and open access. In a digital publishing environment where it has become increasingly easy to search and share articles, researchers are still often stymied by publisher paywalls and copyright issues. There has been no shortage of criticism about the current state of academic publishing relating to cost, bundling of journal subscriptions, library e-book lending, and using publication metrics to gauge faculty performance. While not a silver bullet, IRs are a useful way to make research more easily accessible while still working within recognized publication authority structures.

Alma Swan published a briefing paper in Open Scholarship (2013) that listed the ways universities benefit from developing IRs.

  • Opening up outputs of the institution to a worldwide audience;
  • Maximizing the visibility and impact of these outputs as a result;
  • Showcasing the institution to interested constituencies – prospective staff, prospective students and other stakeholders;
  • Collecting and curating digital output;
  • Managing and measuring research and teaching activities;
  • Providing a workspace for work-in-progress, and for collaborative or large-scale projects;
  • Enabling and encouraging interdisciplinary approaches to research;
  • Facilitating the development and sharing of digital teaching materials and aids, and
  • Supporting student endeavours, providing access to theses and dissertations and a location for the development of e-portfolios.

It is a persuasive argument, but large scale uptake in IR use is still a work in progress.

An IR that is actively embraced by the members of an institution and used to its full capacity is an incomparable advertisement for the quality and diversity of the research being done there. This is often a major selling point for institutions who choose to implement these large scale projects. It makes the institution look good and it raises the profile of all of their members who contribute to it. While this is often reason enough for a university to implement an IR project, the most powerful function of IRs is the interoperability protocols that will aid discovery and visibility. IRs are great ambassadors for institutions to show off all of the fantastic work their members do, but individual IRs are not meant to be siloed digital storage. The Confederation of Open Access Repositories (COAR) aims to connect institutional repositories together, using shared protocols, to create a seamless layer of content across Canada and around the world. This would mean the ability to search a network of international IRs providing open access to the combined published intellectual output of all participating institutions. Imagine what a fully developed system like this could do to support cross-institutional collaborative research, rapid dissemination of findings, and discovery of useful sources (not to mention increasing the discoverability – and citation numbers – for shared publications).

While I find all of this potential for sharing information thrilling, there are very real issues institutions need to confront. The process of setting up an IR framework is not difficult (there are a number of open source and proprietary software packages available) but working with institutional culture can be challenging. Encouraging buy-in and participation of researchers is critical to the success of an IR, without a critical mass of content an IR may as well be simple cloud storage. I have heard concerns that making work open access, particularly preprint articles or research data and findings that have not yet been published in a peer reviewed journal, could open academics up to being scooped on their research. There is also the concern that IRs might break copyright agreements with publishers. On top of these legal and intellectual challenges, academics are busy people and asking them to jump through one more hoop to enter their work in an IR once it has been published may not endear IR proponents to their colleagues.

To deposit or not to deposit, that is the question.

By Roche DG, Lanfear R, Binning SA, Haff TM, Schwanz LE, et al. (2014) [CC-BY-4.0 (http://creativecommons.org/licenses/by/4.0)], via Wikimedia Commons

I believe that these concerns can be resolved, but it will mean improving the design, workflow, and understanding of the benefits of IRs within the university community. Following copyright agreements and protecting unpublished research is already accommodated in many IRs by embargoing publications and using integrated tools to track copyright permissions. Self-archiving can be an empowering and extremely beneficial practice, but it is much easier when you have the best tools to do it. A lack of interest and participation can cripple an otherwise well planned IR project, which may be one of the reasons some institutions make submitting work to their IR compulsory. Many universities now require graduate students to submit their theses and dissertations to an IR, for example. Requiring researchers to deposit their publications in an IR can get them more actively engaged in the copyright agreements they sign with publishers. While making IR contributions compulsory can work, it would be so much better if we didn’t have to strong-arm people into participating.

I propose a less stick, more carrot approach that would make keeping your IR profile up to date appealing by having additional tools that can export formatted publication information directly into institutional CV  templates or automatically update departmental or personal webpages with your most recent academic output. If an IR is designed with the needs of both searchers and contributors in mind it can become an invaluable resource for multiple aspects of disseminating your academic work, not just another tedious institutional task.

 


References

Swan, Alma. “Open Access institutional repositories: A Briefing Paper”Open Scholarship. Retrieved 05 September 2014.

 

This article gives the views of the author(s) and not necessarily the views of the Centre for Evidence Based Library and Information Practice or the University Library, University of Saskatchewan.

 

The Library Researcher Series: A Team Approach to Planning and Teaching

by Tasha Maddison
Engineering Library, University of Saskatchewan

During the summer of 2012, a chance meeting of two science liaison librarians led to the creation and development of the initial Library Workshop Series for Scientists and Engineers. DeDe Dawson was eager to address the needs of graduate students and faculty – often these two groups do not receive library instruction and could benefit from sessions on literature searching and research productivity skills. I had just started as a liaison librarian and was eager to begin providing instruction and expand my contacts within the College of Engineering. The idea of providing a series sounded like a perfect opportunity for both of us. Although we acknowledged that the initial course offerings might appeal to a broader audience, we focused our pilot project on our primary areas of liaison work and targeted these graduate students and faculty members specifically in all promotion and marketing initiatives of the series. The series was launched that fall with an initial offering of four classes. All sessions were taught collaboratively and the series was repeated with two additional classes in the winter semester.

Building upon the initial success of the fall semester, the Library Instruction Interest Group piloted a concurrent series that offered RefWorks training in the winter semester of 2013. Based on the initial pilot project, the collaboration with the Library Instruction Interest Group, a planning team was formed and the Library Researcher Series was born. DeDe Dawson, Carolyn Doi, Vicky Duncan, Angie Gerrard, Maha Kumaran and Tasha Maddison are the founding and current members of the planning team. The team members represent five of the seven library branches which includes discipline coverage in the Sciences, Social Sciences, Education and Fine Arts. Due to the interdisciplinary approach to planning, the team is able to offer a series with a broader scope, as well as an expanded breadth and depth than the original pilot project. The team continues to utilize a collaborative approach to teaching, reaching out to librarians and other instructors in the university community to offer sessions as part of the series.

A core element of each series since the beginning has been the collection of statistics and feedback associated with each session. This evidence has shown us which sessions are popular and should be offered again, what additional sessions could be developed based on comments received, and how best to market our series. The data collected has also allowed us to document our successes! Since the fall semester of 2012, we have seen an increase in attendance each subsequent semester. Most recently, in the winter of 2014, we averaged 13 participants per session. We also worked hard to brand our series last year, creating a logo and consistent promotional materials such as posters and advertisements in On Campus News, the University of Saskatchewan’s newspaper. Our most successful marketing tool remains the direct emails which are sent to faculty and graduate students from liaison librarians.

Planning is currently underway for the fall of 2014 with a roster of approximately 21 classes being offered with topics such as: Comprehensive Literature Review (Part A – Subject Searching, Part B – Keyword Searching), Plagiarism, Scholarly Identity, Making the most of Google and Managing Citations Series (RefWorks, EndNote, Mendeley and Zotero). We are also exploring live streaming and recording some sessions. Part of each planning meeting is dedicated to a review of existing classes, deciding which ones to keep and when is the most suitable time for them to be offered again. We have generated a list of new topics which are added to the series when appropriate. Expressions of interest are also requested from our colleagues and instructors within our University community. Some classes are favourites and are offered every term, while others come and go from the series.

For more information, please see: http://libguides.usask.ca/LibraryResearcherSeries

This article gives the views of the author(s) and not necessarily the views of the Centre for Evidence Based Library and Information Practice or the University Library, University of Saskatchewan.

To Boldly Go: The Research Collaboration

by Virginia Wilson
Director, Centre for Evidence Based Library and Information Practice

I’m currently in the middle of a research project in which I have talked to librarians who conduct research about being librarians who conduct research. It’s a bit meta, to say the least. And while I’m still slogging through my qualitative analysis (no, it’s great, really! 🙂 ), some themes and ideas have already floated to the surface and I find myself thinking a lot about them. One thing that has emerged is the benefit of belonging to a research team or a research collaboration, especially if one is a new librarian just starting out in research. This advice has come from librarians who have participated in research teams and see the benefits after the fact of such a partnership. But what if you are reticent to jump in to that environment? There might be several reasons why someone might be reluctant to get involved in a research collaboration:

• Fear that you can’t bring enough to the table in terms of knowledge and experience
• Disliking “group work” (this often emerges in grad school—the irony is librarianship is mostly group work!)
• Lack of partnership possibilities (this is more about lack of opportunities than actual reluctance)
• Partnership possibilities that don’t quite mesh with your own research interests
• The single-minded desire to go it alone

There are probably other reasons why a research collaboration doesn’t sound that appealing and it’s a bit of a catch-22 in that people can say all they want about how beneficial a partnership is, but you really don’t know until you try it, and then once you jump in, you’re committed! A lot has been written about the benefits of research collaboration (you can find 20 reasons to do it right here!). I’m going to focus how you might overcome some of the personal barriers to embarking on such a partnership, and leave it to you to do some googlin’ and find more good reasons.

First of all, I wouldn’t worry about what you can bring to the table. As a professional librarian, you’ve got lots of skills, ideas, and knowledge to share. If there isn’t much research experience, be up front about that and discuss with your research partner(s) ways in which you can contribute that will benefit the project and facilitate your learning. You can learn as you go both from your research partner and by being proactive. If the project necessitates sending out a questionnaire, read up on survey methodology and questionnaire design. And then of course you’ll learn to do just by wading in and doing it!

From the bullet points above, I rather think the second point (disliking group work) and the last point (the desire to go it alone) are often driven more by fear than by anything else. Fear can be a huge barrier to conducting research whether you’re by yourself or on a team. This is where being reflective can help you out. Think about why you might be afraid, and be really honest with yourself. Think about the worst case scenario. Write it down. And plan some work-arounds or pre-emptive strikes for what that might be. For example, let’s say I’m afraid of research group work. My worst case scenario is that I can’t work with these people and we’ll end up with major disagreements and conflict. How can I help mitigate that scenario? One way would be to talk openly and honestly with my research partners. A partnership like this has to have a certain level of trust that you can build over time. Being open about your fears as well as what you hope to accomplish with the collaboration can go a long way to making the project run smoothly and can be helpful in building trust and a good researching relationship.

If you’re interested in teaming up with someone but the suggested topic isn’t quite what you’re interested in, I say go for it anyway. First of all, the topic might grab you as you move forward in the project or it might spin off after the fact into something you’re more interested in pursuing. Also, you will be learning valuable skills no matter what the topic: team work, methodology, the research project cycle, etc. And finally, you’ll ideally get a publication out of the experience which is nothing to sneeze at in terms of moving forward in your career. After that initial team project, you’ll have gained the confidence to start a study on your own topic, with the knowledge that you’ve been through the process and have come successfully out the other side.

And finally, if there just aren’t partnership possibilities for you, here are some suggestions. Go outside of librarianship into other disciplines. The social sciences are good areas to explore to team up with like-minded researchers. You could also engage in social networking to cast your net further. Twitter, Facebook, and LinkedIn are three social tools that can help expand your network and aid in meeting people outside your immediate situation. And be bold! If you run across someone who’s published in your area of interest, reach out to that person. It could result in a direct partnership, it could be another way to expand your network and increase the chances of you teaming up with someone in the future, and at the very least you’ll have made an interesting connection with someone in your area.

If you have anything to add about research collaborations, please do so in the comments. Who knows? Maybe a partnership will happen right here in the Brain-Work blog!

This article gives the views of the author(s) and not necessarily the views of the Centre for Evidence Based Library and Information Practice or the University Library, University of Saskatchewan.

What I’ve Favourited on Twitter Lately

by Virginia Wilson
Director, Centre of Evidence Based Library and Information Practice

I click on a lot of stars on Twitter. Clicking on the star marks a tweet as a favourite and the idea is that I will go back to these favourites and read whatever it is that first interested me in more depth. Most often, these faves include a link to a blog post or an article that I don’t want to lose track of. What I’ve found is that while well-intentioned, I rarely go back to these stars and explore further. To that end, I’m going to dig through my Twitter favourites and include some of them here. This will serve as double duty: I can get a look at these fascinating links that sparked something in me when I first saw them and I can share them out to hopefully spark you as well. Here we go!

• @Write4Research posted a link to the LSE Impact Blog with the following tweet: “Focus and credibility will help academic blogs thrive but negative perceptions must be challenged.” Turns out this tweet is the title of the blog post and I find it very interesting especially as C-EBLIP has just embarked on this academic blog. I believe there are many good reasons to blog from our own professional perspectives and the author of this post, Achilleas Kostoulas, a Postgraduate Researcher at the University of Manchester, lists quite a few of them plus lots more interesting tidbits. Here’s the link to the LSE post: http://blogs.lse.ac.uk/impactofsocialsciences/2014/08/04/focus-credibility-academic-blogging-kostoulas/

• @EBLIP8 posted the call for conference submissions. I’m particularly excited about this as the 8th International Evidence Based Library and Information Practice conference is going to be held July 6-8, 2015 in Brisbane, Australia and I’m going! I’m hoping to have something to present and I’d better get at is because the call for proposals closes on October 13, 2014. http://eblip8.info/2014/08/03/call-for-contributions-now-open/

• @dededawson, a colleague of mine at the University Library, U of S, posted this tweet: More evidence of the OA citation effect. OA articles viewed & cited more than subscription articles. Here’s the link: http://www.nature.com/press_releases/ncomms-report.html DeDe writes an Open Access blog and you can access that here: http://words.usask.ca/openaccess/

• A list of all Canadian Association of Research Libraries (CARL) on Twitter. Twitter allows for the creation of lists and Kitt McGoveran (@kittmcg) created a list of CARL libraries that post on twitter. Here’s the url: https://twitter.com/kittmcg/lists/carl-libraries

• @LibrarySherpa posted “How to be a social media team of one: 7 tips.” These are 7 powerful tips! http://www.techrepublic.com/article/how-to-be-a-social-media-team-of-one-7-tips/

Here are a few of my favourite tweets that don’t include links. It’s amazing how helpful a 140-character (or less) post can be!

• @MariaJGrant: Writing Tip: The *perfect* word/sentence isnt essential to communicate ideas but words/sentences are. Write them down & start communicating!
• @bfister: I think librarians can and should be awesome themselves, not just invisible team members.
• @LibSkrat: I’ll say this as often as I need to: judging a person’s career by the JIF of the journals they publish in is unethical and stupid.
• @ChristineWalde: What’s one of the best things about #librarians doing #research in #LIS? We get to lead the conversation about libraries
• @melioravit: “That which can be asserted without evidence, can be dismissed without evidence.” ― Christopher Hitchens

I find Twitter to be an excellent way to keep up professionally. I created my account in 2009 (@VirginiaPrimary) but it took me a few years of only tweeting at conferences to really jump on board and make it part of my daily routine.

This article gives the views of the author(s) and not necessarily the views of the Centre for Evidence Based Library and Information Practice or the University Library, University of Saskatchewan.