7 Cs of Communication

Brette D. W. KristoffGraduate Student, Communications Specialist, GMCTL  February 24th 2021

“How often do you communicate with people during your day? How clear is your communication? This article, published on Mind Tools, shares seven Cs of communication to ensure you’re communicating in the most clear and effective way possible.” Education Executive, June 28th, 2017

Step-up your written communication game with these 7 tips, adapted for USask Student Canvas Users! 

Photo by David Roberts, May 18, 2016, CC by 2.0

The Education Executive (UK) quoted above, used the 7 Cs of Communication from Mind Tools as a checklist for ensuring maximum efficiency and clarity in your writing.

Not only did I find this list straight-forward, the 7 Cs of Communication can be applied to any style of writing or communication. Whether it be email, Canvas discussions, or even your essay writing, the 7 Cs of Communication will enhance the clarity and efficiency of your writing. 

I read the article (so you don’t have to) and summarized the 7 Cs with some examples specifically for USask Student Canvas Users

What are the 7 Cs of Communication?

Remember these 7 Cs when you’re expressing your ideas in emails, discussion posts, or term papers. Your communication/writing should be:

1. Clear: Be clear about the goal or purpose of what you are trying to communicate.

  • Whether you’re writing a paper, responding to a discussion post, or sending a risky text, be as crystal clear as you can be in your intent. 
  • Be assertive but not aggressive, and AVOID passive-aggressive language at all costs. 
  • Use direct examples when appropriate, and a mix of simple/complex sentences ordered in a logical format. 

2. Concise: Stick to the point and keep it brief.

  • Are there filler words that can be deleted? Have you repeated the same idea more than once just in slightly different phrasing?
  • The article says: 
    • Eliminate and avoid using cliches and sayings such as, “for instance,” “you see,” “literally,” “basically,” “i mean,”… 

3. Concrete:

  • “When your message is concrete, then your audience has a clear picture of what you’re telling them.
  • There are details (but not too many!) and vivid facts, and there’s laser-like focus. Your message is solid.”

4. Correct/Credible: Your information should be audience appropriate and error free. 

  • Your aim should always be to facilitate accurate and relevant information. 
  • Provide proper references for any information that is not your own. Provide external links when appropriate.
  • Technical terms should be clearly explained (and audience appropriate!)
  • Names, titles, and other proper nouns are correctly spelled. Remember that spell check isn’t flawless, and especially sucks at grammar. Sorry Spell Check.  

5. Coherent/Creative: Your information should be ordered logically and express thoughtful ideas. 

  • All of your points must be relevant and related to the main topic.
  • Tone and flow should be consistent. Read your work aloud or to a friend to hear how it sounds. 
  • Be thoughtful, consider different opinions other than your own. Be considerate of what other people might be experiencing, too. 

6. Complete: 

    • Have you included all the necessary information? This includes things like the date, time, location, your information, acknowledging specific questions, or responding to previous correspondence etc. and so on. 
    • When writing an academic paper or assignment, review the requirements for the assignment and ensure you have met each one. 
      • Review your Canvas Course Syllabus

 

 

7. Courteous: “Courteous communication is friendly, open, and honest.”

  • The article reminds us to keep the reader’s viewpoint in mind, be empathetic, and to consider different opinions other than just your own.

Our ability to communicate effectively is essential. Everyday we share thoughts, ideas, stories, and information with others. Does what you’re trying to say meet the all 7 Cs of Communication?

                  – Content quoted and adapted from EdExec – 7 Cs of Communication

How can we use these 7 Cs in Canvas? 

  • Remember the 7 Cs of Communication in any setting, to better express your ideas and opinions!
  • Canvas has multiple communication channels which makes interacting with classmates and instructors easier. Offering various ways to collaborate and participate, Canvas Chats, Discussions, and Groups can be used to enhance your  virtual classroom setting. Use the Inbox for internal messaging.
  • Review our Canvas Student Tips posts on using Canvas Discussions and Canvas Groups.

Writing Help

  • USask Students have access  to many services, including the Library Writing Centre, tutoring, and academic writing workshops. 

 

For more support options with Canvas, see the USask Student Canvas page.

We acknowledge that the University of Saskatchewan’s main campus is situated on Treaty 6, traditional Nehiyaw territory, and the Homeland of the Métis. We pay our respect to the First Nations and Métis ancestors of this place and reaffirm our relationship with one another. 

Using the Canvas Student App

Checking out the Canvas app - Photo by K. D. W. Kristoff, CC by 2.0

Checking out the Canvas app – Photo by K. D. W. Kristoff, CC by 2.0

 

Download the Canvas Student App on your iPhone (IOS) or Android for easy access to your course content, calendars, and chats.

 

Brette D. W. KristoffGraduate Student, Communications Specialist, GMCTL, February 8th, 2021

 

Use the Canvas app to take your coursework on the go with you. If you have reading assignments, group work, or Inbox messages to respond to, the Canvas Student App is easy to use from wherever you are. 

Canvas Student IOS Guide:

  • Search and Download the Canvas Student app for iOS from your app store.
  • Open the app, and select the  U of S as your institution. Then, login using your NSID and password.
  • Check out the full Canvas Student Guide for IPhone for further instructions.

Canvas Student Android Guide:

  • Search and Download the Canvas Student app for Android from your Play Store. 
  • Open the app and select the U of S as your institution. Then, login using your NSID and password.
  • Check out the full Canvas Student Guide for Android for further instructions.

Getting Started with the App: 

By default, the app takes you to your Canvas Dashboard where you can access your courses and favorite groups from your mobile phone.

  • Customize your app landing page and other app features in your User Menu, located at the top left corner of the App.
  • The App looks similar to the desktop version with access to pretty much all the same stuff!
  • Remember, it is not recommended that you use the mobile version of Canvas to take quizzes and exams. 

How do I find my User Menu?

  • At the top left corner of the app Dashboard, is your User Menu.
  • Here is where you can find your settings and help features, there you will find your Files folder.
  • For both IOS and Android, access mobile Help options from the User Menu. 

 

How do I manage my email and push notifications for the App?

  • Find the Settings tab in your User Menu.
  • Enable your notification preferences to get important reminders, calendar updates, Inbox notifications and more.

 

 

 

 

Where do I access my Course content in the App?

  • From your Dashboard, select the course you want to access. This will take you to the Course Home page just like in the desktop version.
  •  Click on the title of the course you want to access to find your Modules, Files, People, Grades, and everything else.

What else is cool about the app?

  1. Use the document scanner in the app to easily scan and upload Files and Assignments.
  2. Bookmark pages on the app for quick reference later:
    • If you’re using the app to catch up on your course Reading Assignments, select the bookmark option from the drop-down menu at the top right corner.
    • Your saved bookmarks can be found for quick reference in your User Menu.

Remember: Use the Student App for anything except Canvas quizzes and exams. It is not recommended you take quizzes on your mobile device and “remotely proctored” exams will only work on your laptop or desktop computer.

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We acknowledge that the University of Saskatchewan’s main campus is situated on Treaty 6 Territory and the Homeland of the Métis. We pay our respect to the First Nations and Métis ancestors of this place and reaffirm our relationship with one another. 

For more support options with Canvas, see the USask Student Canvas page.

Groups in Canvas

Teamwork makes the dream work.

Tribute to Youth, bronze sculpture, 1998 by A. Epp – Photo by B. D. W. Kristoff, CC by 2.0

Brette D. W. Kristoff, Graduate StudentCommunications Specialist, GMCTL,        Feb.1, 2021

In your Canvas courses, instructors may have you work in groups for different assignments and tasks.

1) How do I find my group?                                                                                          Click on the Groups icon from your Global Navigation Menu to view the groups you are a member of. Select the name of the group to access the Group Homepage.

2) What is a Group Homepage?                                                                                       Each group has its own Homepage with a variety of tools for collaborating on assignments, presentations, and projects. From the Homepage you can review the most Recent Activity within the group, or view/create group Announcements.

  • Only members belonging to the group (and your instructors and TAs) have access to the Groups Homepage and content. 
  •  To see who else is in the group, select the People tab.

3) What are Discussions and Collaborations used for?                                               From your Group Homepage, you can also access Discussions, Collaborations, and Files that your instructor may have set up for your group. 

  • Discussions allow you to participate in group conversations and discussions. Create a new discussion topic for your group by clicking the ‘Add Discussion’ button.
  • Remember that all group members have access to all group Discussions. To send a private message to a classmate or to your instructor, use the Canvas Inbox tool. 
  • Collaborations allow you to create shared documents with group members. 
  • Files will store all uploaded group content. Use the ‘Upload’ button to share documents and files for other group members to access. 

4) How do I view my group’s Calendar?                                                                There are two ways to view your can view your groups’ Calendars: 

Option 1: From your group Home Page, select the View Calendar link on the right side of the Home Page.

Option 2: From your Global Navigation menu, open the Calendar tab, accessible wherever you are in Canvas. The names of your Groups will be listed on the right side of the page under CALENDARS, at the bottom of the list. Each group needs to have a coloured square beside it, to be visible in the Calendar.

 

 

5) How do I join a ‘self sign-up’ group?                                                                 There may be a course requirement to join a ‘self sign-up’ group and participate in discussions and activities:

To join an available group, go to the People tab in your course, open the Groups tab. All available groups for this Course will be listed here. 

  • To join a group, click Join to open the group and add your name.
  • You may be able to ‘Leave’ to switch to a different group. Review the requirements for ‘self sign-up’ groups in your Course syllabus. 

6) How do I communicate with my group?                                                                Within Canvas there are several options for communicating with group members:

Option 1: Use the Canvas Inbox tool. The Inbox create a list of your groups so you can easily message all group members; or select individual group members or classmates from the drop-down ‘To” menu when sending a message.                              Option 2: Start a new Discussion topic or contribution to on-going topics in the group Discussion tab. Remember all group members and instructors can access Discussions.                                                              Option 3: Your Course Chat allows you to DM (direct message) your groups members in a quick and casual way.                                                                          Option 4: From your group Homepage, you can add an Announcement to create Calendar events, messages, updates, or reminders for your group. 

 

We acknowledge that the University of Saskatchewan’s main campus is situated on Treaty 6 Territory and the Homeland of the Métis. We pay our respect to the First Nations and Métis ancestors of this place and reaffirm our relationship with one another. 

For more support options with Canvas, see the USask Student Canvas page.